FAQ

Frequently Asked Questions

  • What types of vehicles do you service at Torque European Car Care?

    At Torque European Car Care in Raleigh, NC, we specialize in servicing a specific range of European vehicles, including BMW, Audi, Mercedes-Benz, Volkswagen,  and Porsche. Our expert technicians are equipped to handle everything from routine maintenance to complex diagnostics and repairs.

  • Are your mechanics certified to work on European vehicles?

    Yes. Our technicians are ASE-certified and factory-trained in European automotive systems. We use dealer-level diagnostic tools and OEM parts to ensure your vehicle receives the same level of care you'd expect from a dealership, at a better value.


  • Can I bring my European car to you instead of a dealership in Raleigh?

    Absolutely! At Torque European Car Care, we provide dealer-quality service without the dealership price tag. Your vehicle’s factory warranty stays valid, and you’ll receive personalized, expert service right here in Raleigh.


  • What European auto services do you offer in Raleigh, NC?

  • Do you work on European diesel vehicles?

    Yes, we specialize in European diesel engines like Volkswagen TDI and more. We offer professional diagnostics and repair services for these complex systems.


  • How often should I service my European car in Raleigh’s climate?

    Most European vehicles require service every 5,000-10,000 miles, depending on driving habits and manufacturer recommendations. In Raleigh’s varied climate, regular maintenance is essential to protect against humidity-related wear. Contact us for a personalized maintenance schedule review.


  • Can you reset service lights and perform software diagnostics?

    Yes, we use dealer-level diagnostic tools to reset service indicators, diagnose fault codes, and perform software resets and updates for most major European brands.


  • Do you offer pre-purchase inspections in Raleigh?

    Yes! Our pre-purchase inspections are ideal for anyone buying a used European car in the Raleigh area. We inspect all major systems: engine, suspension, transmission, electronics, and more to ensure you’re making a sound investment.


  • Is there a warranty on your European auto repairs?

    All our repairs come with a 24-month / 24,000-mile warranty, with extended warranties available on certain parts. We stand behind our workmanship and your satisfaction is always guaranteed.


  • Where are you located in Raleigh, NC?

    We are conveniently located in Raleigh, North Carolina, and serve customers from the Raleigh, NC and Wake Forest, NC areas. Visit our Contact Page and Directions page for more information and business hours.


  • How do I schedule an appointment with Torque European Car Care?

    You can book an appointment online, call us at (984) 242-4777, or visit our Raleigh shop during business hours. We offer flexible scheduling and same-day appointments on select services.